Terms and Conditions

1. Welcome and Usage

Welcome to the Khawla Medispa website (“Website”). By accessing or using the Website, you agree to abide by these Terms and Conditions (“Terms”) that govern your use of the site and any purchases made on it.

2. Website Usage Guidelines

2.1. To use this Website or make purchases, you must be at least 18 years old.

2.2. Ensure the accuracy and completeness of your account information when creating an account or making a purchase.

2.3. Maintain the confidentiality of your account information and restrict access.

2.4. Prohibited use for unlawful, fraudulent, or unauthorized purposes; we reserve the right to refuse service or terminate accounts at our discretion.

3. Intellectual Property

3.1. All content on the Website, including text, graphics, logos, and software, is the property of Khawla Medispa and is protected by intellectual property laws.

3.2. Use of the content for commercial or public purposes without our consent is prohibited.

3.3. Content may be stored, printed, or displayed for personal use, not commercial purposes.

4. Product Information and Pricing

4.1. While we aim for accurate and up-to-date product information, we do not guarantee its accuracy or completeness.

4.2. Prices are subject to change without notice; products may be discontinued or unavailable.

4.3. We may limit product quantities and refuse orders at our discretion.

5. Orders and Payment

5.1. Placing an order is an offer subject to our acceptance.

5.2. We may refuse or cancel orders for various reasons, including unavailability, pricing errors, or suspected fraud.

5.3. Full payment required before product shipment; payments in the indicated currency on the Website.

6. Returns and Refunds

6.1. Notify us within 48 hours of receipt for damaged or faulty goods.

6.2. Returns are processed according to our Return Policy available on the website.

6.3. Refusals if the product is opened, used, damaged, or does not meet our return policy criteria.

7. Limitation of Liability

7.1. Not liable for direct, indirect, incidental, special, or consequential damages related to Website use or product purchase.

7.2. Total liability not to exceed the amount paid for the specific product.

8. Governing Law and Jurisdiction

These Terms are governed by Malaysian law, and any disputes are subject to the exclusive jurisdiction of Malaysian courts.